How We Work
Our company values aren’t just listed, they’re lived
We’re constantly challenging ourselves to come up with ideas for everyone: from a start-up company or not-for-profit to a large corporate brand.
Especially dedicated to making space for businesses that serve or are owned and operated by individuals from underrepresented communities, it’s our honour to trade our time and ideas for the greater good whenever we can.
Ideas for Everyone
Ideas have the power to do good
We believe in the power of ideas — and we like to share and exchange them with people, whether it adds to our bottom line or not.
This extends to within UpHouse as well. Everyone exchanges ideas without fear of judgement, and we’re committed to cultivating a safe and creative workplace for each of our team members.
Did you know that we have stand-up comedians, singers with serious ranges and even an adequate impersonator here at UpHouse?
Our team is full of superstars, and we make it a priority to make sure that each and every one of them knows it by providing them with the support they need, opportunities to grow and a crew of cheerleaders behind them celebrating every victory along the way.
Sometimes agencies reward working around the clock, but we want to hold our agency to a higher standard. After all, we need creative, energized folks to maintain our high standard of work, and we can’t do our jobs when we’re drained.
We think we can get our jobs done well, all while protecting our time for our very worthy lives outside of work. Sick days aren’t tracked around here and our vacation policy is to take vacation.
While we’re more about elevating each other than climbing a ladder, we do want to reward high-performers and offer our team the opportunity to grow and flourish within their roles — or beyond them.
We all want to keep learning, and we want our team to have all the tools that they need to succeed at work, from a cool new piece of tech to training and conferences.
Working With Us
What we expect from our clients
Relationships have to be reciprocal, and agency/client relations are no exception. We have high expectations for the marketing we put out into the world so we have to ask that our clients hold us to this standard, and only work with people who are on the same page as us, too.
Here are some of the values we share with our clients:
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Let’s get in touch!
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Diversity of Thought
Bringing diverse voices to the table
We believe that diversity is the best way to come up with powerful ideas — ideas that would otherwise never surface.
We want our team to reflect our community and to hold our work accountable. This means aiming for the highest standards of representation, accessibility and authenticity in our work and pushing clients not to accept anything less, as well.